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Registration Forms

Collect attendee information through customizable registration forms.

Default Fields​

Every registration includes these default fields:

  • Name - Attendee's full name
  • Email - Contact email (ticket delivery)

These fields cannot be removed.

Accessing Form Builder​

During Event Creation: Registration fields are configured in Step 4: Registration of the event creation flow.

For Existing Events:

  1. Go to Dashboard → Events
  2. Select your event
  3. Click Manage → Settings
  4. Expand Registration Questions

Adding Custom Fields​

Click Add Custom Question to create new questions.

Field Types​

TypeDescriptionUse Case
Short TextSingle-line text inputName, company, job title
Long TextMulti-line textareaComments, special requests
EmailEmail with format validationAdditional contact emails
PhonePhone number inputContact number, WhatsApp
Yes/NoSimple yes or no choiceConfirmation questions, opt-in
DropdownSingle selection from listT-shirt size, dietary preference
Multiple ChoiceSingle selection as radio buttonsExperience level, category
CheckboxMultiple selections allowedSession interests, add-ons

Configuring Fields​

Question Label​

The question text shown to attendees.

Examples:

  • "What is your job title?"
  • "Select your t-shirt size"
  • "Do you have any dietary requirements?"

Required Toggle​

  • Required - Must be answered to complete registration
  • Optional - Can be skipped

Use required sparingly to avoid registration abandonment.

Placeholder Text (Text Fields Only)​

For Short Text, Long Text, Email, and Phone fields, you can add placeholder hint text:

  • "e.g., Software Engineer"
  • "Enter your company name"

Adding Options​

For Dropdown, Multiple Choice, and Checkbox fields, you need to define the available options:

  1. Enter each option label
  2. Click Add Option for more
  3. Remove options with the trash icon
Yes/No Fields

Yes/No fields automatically have "Yes" and "No" options - no configuration needed.

Eligibility Checking​

Block registration based on answers to specific questions.

Supported Field Types

Eligibility checks only work with: Yes/No, Dropdown, Multiple Choice, and Checkbox fields.

Setting Up Eligibility Check​

  1. Toggle Use as eligibility check on a field
  2. Select which answers are eligible (accepted)
  3. Optionally set a rejection message

Users who don't select an eligible answer will be blocked from registering.

Examples​

Age Verification:

  • Question: "Are you 18 or older?" (Yes/No)
  • Eligible answer: Yes
  • Rejection message: "This event requires attendees to be 18+"

Company Affiliation:

  • Question: "Are you an employee of [Partner Company]?" (Yes/No)
  • Eligible answer: Yes
  • Rejection message: "This ticket is reserved for [Partner Company] employees"

Location Restriction:

  • Question: "What country are you located in?" (Dropdown)
  • Eligible answers: USA, Canada, UK
  • Rejection message: "This event is only available to attendees in North America and UK"

Managing Existing Fields​

Editing Fields​

Click the edit icon on any custom field to modify:

  • Question label
  • Required status
  • Placeholder text
  • Eligibility settings
Field Type

You cannot change the field type after creation. Options for Dropdown/Multiple Choice/Checkbox cannot be modified after creation either.

Deleting Fields​

Remove custom fields:

  1. Click the delete icon on the field
  2. Field is immediately removed
warning

Deleting a field removes it from future registrations. Existing responses are preserved in attendee records.

Viewing Responses​

Access attendee responses:

In Attendees Tab​

  1. Go to Event → Manage → Attendees
  2. Click on any attendee
  3. View their form responses

In Analytics​

  1. Go to Event → Manage → Analytics
  2. View Custom Question Analytics
  3. See response distributions

Exporting Responses​

Export all responses to CSV:

  1. Go to Attendees tab
  2. Click Export
  3. Responses included in export

Best Practices​

Keep Forms Short​

  • Only ask what you need
  • More fields = more abandonment
  • Required fields should be minimal

Logical Order​

  • Group related questions
  • Personal info first
  • Event-specific questions after

Clear Labels​

  • Be specific about what you're asking
  • Avoid jargon
  • Include examples in placeholders

Common Registration Questions​

Basic Event​

  • Name (default)
  • Email (default)
  • Phone number
  • Company/Organization

Conference/Professional​

  • Job title
  • Company
  • Industry
  • LinkedIn profile
  • How did you hear about us?

Workshop/Training​

  • Experience level
  • Specific interests
  • Goals for attending
  • Laptop available? (for hands-on sessions)

Food & Beverage Event​

  • Dietary requirements
  • Food allergies
  • Alcohol preference

Physical Event​

  • T-shirt size
  • Accessibility requirements
  • Emergency contact

Privacy Considerations​

  • Inform attendees how data is used
  • Link to your privacy policy
  • Only collect necessary information
  • Comply with GDPR/data protection laws

Next Steps​