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Discount & Access Codes

Create promotional discounts and control ticket access with codes.

Overview​

Delvent offers two types of codes:

TypePurpose
Discount CodesReduce ticket price (percentage or fixed amount)
Access CodesControl who can register for your event

Discount Codes​

Creating a Discount Code​

  1. Go to Event → Manage → Settings
  2. Expand Discount Codes
  3. Click Create Code

Discount Settings​

Code Name​

The text attendees enter at checkout:

  • Make it memorable: EARLYBIRD, VIP50, SPEAKER
  • Maximum 20 characters

Discount Type​

Percentage Off

  • Enter percentage (e.g., 20 for 20% off)
  • Applied to ticket subtotal

Fixed Amount

  • Enter amount (e.g., 10 for $10 off)
  • Currency matches ticket currency

Applicable Tickets​

Choose which tickets the code works for:

  • All Tickets - Works on any ticket
  • Specific Tickets - Select which tickets

Validity Period (Optional)​

When the code is active:

  • Start Date & Time - When code becomes valid
  • End Date & Time - When code expires

Leave empty for no time restrictions.

Usage Limits​

Maximum Uses Total times the code can be used:

  • Set a number (e.g., 100 uses)
  • Leave blank for unlimited

Usage Count Track how many times it's been used (view only).

Managing Discount Codes​

Viewing Codes​

Each code shows:

  • Code text
  • Discount value (percentage or fixed amount)
  • Usage count (and limit if set)
  • Active/Inactive status

Viewing Usage Details​

Click on the usage count to see:

  • Total uses
  • Each usage with date and discount amount applied

Toggling Active Status​

Use the toggle switch to activate or deactivate a code:

  • Inactive codes won't work at checkout
  • Usage history is preserved

Deleting Codes​

Click the trash icon to delete a code:

  1. Click Delete icon
  2. Confirm deletion
warning

Deleting a code is permanent and cannot be undone.

Access Codes​

Purpose​

Access codes control who can register for your event. Use for:

  • Invite-only events
  • Member-exclusive access
  • Partner company registrations
  • Controlled beta testing
Prerequisite

Access codes only appear when Require Access Code is enabled in your event settings.

Enabling Access Codes​

  1. Go to Event → Manage → Settings
  2. Toggle Require Access Code on
  3. The Manage Access Codes section will appear

Creating an Access Code​

  1. Click Create Code
  2. Configure settings:

Access Code (Optional)​

  • Enter a custom code (e.g., VIP2026, EARLYBIRD)
  • Leave empty to auto-generate a unique code

Usage Limit (Optional)​

  • Set maximum number of uses
  • Leave empty for unlimited uses

Apply to Specific Tickets (Optional)​

  • Select which tickets this code unlocks
  • Leave empty to unlock all tickets

How Access Codes Work​

  1. Attendee visits your event page
  2. Sees "Enter Access Code" prompt
  3. Enters their code
  4. If valid, registration form appears
  5. Completes registration normally

Managing Access Codes​

Each code shows:

  • Code text (with copy button)
  • Which tickets it applies to
  • Usage count (and limit if set)
  • Active/Inactive status

Toggling Active Status​

Use the toggle to activate or deactivate codes.

Deleting Codes​

Click the trash icon to permanently delete a code.

Common Use Cases​

Newsletter Subscribers​

  • Create discount code
  • Share in newsletter
  • Track newsletter conversion

Partner Companies​

  • Create access code per partner
  • Partners share with their employees
  • Track registrations by company

VIP/Speaker Perks​

  • Create 100% discount code
  • Share individually with speakers
  • Limit to 1 use each

Early Supporters​

  • Create early bird discount
  • Time-limited validity
  • Reward early commitments

Social Media Promotion​

  • Create shareable discount code
  • "Use code SOCIAL20 for 20% off"
  • Track social media effectiveness

Tracking Usage​

Discount Codes​

Click on the usage count for any discount code to see:

  • Total number of uses
  • Each individual use with timestamp and discount amount

Access Codes​

View usage count directly on each access code card.

Troubleshooting​

Discount Code Not Working​

  • Check spelling
  • Verify validity dates haven't passed
  • Check usage limit not reached
  • Confirm code applies to the selected ticket

Access Code Not Working​

  • Verify the code is active
  • Check usage limit not reached
  • Confirm code applies to the ticket being purchased

Next Steps​