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Payment Setup

Configure payment methods and settlement options for receiving revenue.

Overview​

Delvent supports multiple payment methods:

MethodCurrenciesSettlement
StripeUSD, GBPYour Stripe account
PaystackNGNNigerian bank account
CryptoUSDCSolana wallet

Accessing Payment Settings​

  1. Go to Dashboard → Settings
  2. Click the Settlement tab
  3. Select your Host Profile from the dropdown

The settings page has two sections:

  • Payment Processing - How attendees pay for tickets
  • Where You Get Paid - Where your revenue is sent

Stripe Connect​

What is Stripe Connect?​

Stripe Connect allows you to:

  • Accept card payments (Visa, Mastercard, etc.)
  • Receive payouts to your bank account
  • Handle USD and GBP payments

Setting Up Stripe​

  1. Go to Settings → Settlement
  2. Find the Stripe row under Payment Processing
  3. Click Connect Stripe Account
  4. Complete Stripe's onboarding in the new tab:
    • Business information
    • Bank account details
    • Identity verification
  5. Return to Delvent
note

You need an email on your host profile before connecting Stripe.

Stripe Status​

After connecting, the status shows:

  • Connected (green) - Ready to accept payments
  • Incomplete - Additional information needed (shows Charges and Payouts status)

Viewing Payouts​

Once connected:

  1. Click View Payouts on your Stripe row
  2. View payout details directly in Delvent

Paystack (Nigeria)​

What is Paystack?​

Paystack enables:

  • Nigerian card payments
  • Bank transfers
  • NGN currency support

Paystack is platform-managed, so no connection is needed on your end.

Setting Up NGN Settlements​

To receive NGN ticket revenue, add your bank account:

  1. Go to Settings → Settlement
  2. Under Where You Get Paid, find "For NGN ticket sales"
  3. Click Add Bank Account
  4. Search and select your bank
  5. Enter your 10-digit account number
  6. Your account name is verified automatically
  7. Click Save

Editing Bank Account​

To update your bank details:

  1. Click Edit on your bank account row
  2. Update the bank or account number
  3. Save changes

Cryptocurrency (USDC)​

What is USDC Payment?​

Accept stablecoin payments:

  • USDC on Solana blockchain
  • 1:1 USD value, no volatility

Setting Up Crypto Payments​

  1. Go to Settings → Settlement
  2. Under Where You Get Paid, find "For crypto/stablecoin payments"
  3. Click Add Crypto Wallet
  4. Enter your Solana wallet address and optional label
  5. Save

Managing Crypto Wallets​

You can add multiple wallets:

  • Set default - Choose which wallet receives payments
  • Remove - Delete a wallet
  • Add another wallet - Add additional wallets

Getting a Wallet Address​

Use Solana wallets like:

  • Phantom
  • Solflare
  • Backpack

Copy your public wallet address (starts with letters/numbers, ~44 characters).

Crypto Settlement​

  • Payments sent directly to your wallet
  • Instant settlement on confirmation
  • Platform fee deducted before transfer

Payment Method Requirements​

To accept payments, you need the appropriate settlement method configured:

Ticket CurrencyRequired Setup
USD or GBPStripe Connect completed
NGNBank account added
USDC (Crypto)Crypto wallet added

Fee Structure​

Platform Fee​

  • 5% of ticket price
  • Same across all payment methods

Processing Fees​

MethodFee
Stripe (USD)2.9% + $0.30
Stripe (GBP)2.5% + £0.25
Paystack (NGN)1.5% + ₦100 (max ₦2,000)
Crypto (USDC)0.5%

Transfer Fee Option​

Per ticket, choose who pays fees:

  • Organiser Pays - Fees deducted from your revenue
  • Attendee Pays - Fees added to ticket price

See Managing Tickets for details.

Revenue & Settlements​

Settlement Timing​

MethodSettlement Time
StripePer your Stripe payout schedule
PaystackNext business day
CryptoInstant (after confirmation)

Organiser Amount​

For each transaction:

Organiser Amount = Ticket Price - Platform Fee - Processing Fee

If transfer fee enabled:

Organiser Amount = Ticket Price (full amount)
Attendee Pays = Ticket Price + Platform Fee + Processing Fee

See Managing Tickets for details on the transfer fee option.

Troubleshooting​

Stripe Not Connecting​

  • Ensure your host profile has an email address
  • Complete all Stripe requirements
  • Verify identity documents
  • Check business information

Bank Account Verification Failed​

  • Verify account number is correct (10 digits)
  • Ensure bank is supported
  • Try searching for a different bank name variation

Crypto Wallet Not Working​

  • Verify wallet address is correct format
  • Ensure it's a valid Solana address
  • Ensure the wallet can receive USDC

Missing Payouts​

  • Check payout schedule (Stripe)
  • Verify bank account details
  • Contact support if issues persist

Best Practices​

Multiple Methods​

  • Enable multiple payment options
  • Reach wider audience
  • Accommodate preferences

Verification​

  • Test payment flow before launching
  • Verify settlement account
  • Confirm you receive test payments

Records​

  • Keep track of all transactions
  • Export revenue reports
  • Maintain refund documentation

Next Steps​